At The Luxury Culture, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of personal information:
- Personal Details: Name, address, email, phone number
- Payment Information: Payment details necessary to complete your purchase (we do not store payment card information; all payment transactions are processed by our third-party payment providers).
- Order Information: Items purchased, delivery address, and order history.
- Communication Information: Records of communications with customer service (e.g., email, chat, or phone).
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
- Processing Orders: To complete and manage your purchase, including delivery and payment.
- Customer Support: To assist you with inquiries, issues, or returns.
- Marketing: To send promotional emails or offers, if you have opted in to receive them.
- Improvement of Services: To enhance our website, services, and customer experience based on feedback and usage data.
3. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We work with third-party service providers (e.g., shipping companies, payment processors) to help us operate our store and process your orders. These providers are obligated to protect your information and use it only for the purpose of completing the service we have requested.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect our rights.
4. Data Security
We take the security of your personal data seriously and use industry-standard measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files placed on your device to remember your preferences and track site usage. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
6. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct any inaccuracies in your personal data.
- Deletion: Request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link in our emails.
To exercise any of these rights, please contact us at theluxuryculture1@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend that you review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page.
9. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your rights, please contact us at: